Mortgage CRM with AI follow-up

A mortgage CRM with AI built for broker follow-up.

BrokerRelay helps mortgage brokers capture inquiries, prioritize hot leads, summarize client details, and prepare broker-reviewed SMS/email drafts before prospects go cold.

It is not mortgage approval software. It does not underwrite, qualify, check credit, or replace the broker. It helps brokers stay organized and follow up faster.

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Mortgage CRM with AILead priority scoringAI lead summariesBroker-reviewed draftsNo setup feeNo mortgage approval decisions
AI follow-up workspaceBroker-reviewed
91%Hot lead
8Due today
1Next action
Sarah M.

Pre-approval inquiry • Burnaby • 0–3 months

AI summary readySMS draft prepared
Recommended next action

Call Sarah today, then send the booking link so she can confirm a quick review call.

Email draft

Hi Sarah, thanks for reaching out about your pre-approval. I reviewed your timeline and can walk you through next steps.

Quick answer

What is a mortgage CRM with AI?

A mortgage CRM with AI helps mortgage brokers manage leads, organize client inquiries, prioritize follow-up, and prepare communication drafts. BrokerRelay focuses on the daily follow-up workflow: one intake link, one broker dashboard, lead priority scoring, AI lead summaries, and broker-reviewed SMS/email drafts. It does not make mortgage approval, underwriting, or credit decisions.

Why brokers use it

AI should make follow-up faster, not take control away from the broker.

BrokerRelay is built around practical mortgage broker work: leads, notes, next actions, status, and reviewed messages.

Capture inquiries in one place

Use one clean intake link for website inquiries, email signatures, text replies, social profiles, referral partners, and manual lead entry.

See which leads need attention first

Lead Follow-Up Priority Score helps brokers identify urgent, complete, and follow-up-worthy inquiries faster.

Understand each lead faster

AI summaries turn intake details into a short broker-friendly overview so brokers do not start from a blank screen.

Prepare better follow-up

Broker-reviewed SMS and email drafts help brokers respond faster while staying in control of what gets sent.

Keep the pipeline simple

Track lead stage, source, follow-up date, notes, and status without forcing a bloated enterprise CRM workflow.

Support compliance-aware workflows

BrokerRelay does not approve, decline, underwrite, qualify, check credit, or provide mortgage advice.

Problem

Mortgage leads go cold when follow-up is scattered.

Leads arrive from calls, texts, forms, referrals, realtor partners, social media, and past clients. Without a simple follow-up system, hot inquiries get buried.

Solution

BrokerRelay gives brokers a focused AI follow-up workspace.

Capture the inquiry, summarize the details, score follow-up priority, prepare the next message, and track where the lead stands — without turning daily work into complicated CRM administration.

How it works

From new inquiry to organized next action.

01

Lead submits inquiry

A prospect fills out a mortgage intake form with contact details, goal, city, timeline, amount, and message.

02

AI organizes the lead

BrokerRelay creates a lead summary, priority score, next action, SMS draft, and email draft.

03

Broker reviews

The broker reviews the lead details and edits any suggested draft before sending anything.

04

Follow-up stays visible

The broker tracks status, next follow-up date, notes, and source so leads do not disappear.

FAQ

Mortgage CRM with AI questions, answered plainly.

What is a mortgage CRM with AI?

A mortgage CRM with AI helps mortgage brokers organize leads and use AI-assisted tools such as summaries, priority scoring, and broker-reviewed follow-up drafts. It should support the broker’s workflow without making lending or approval decisions.

Does BrokerRelay approve mortgage applications?

No. BrokerRelay does not approve, decline, qualify, pre-approve, underwrite, check credit, or give mortgage advice.

Does the AI send messages automatically?

No. BrokerRelay prepares SMS and email drafts for broker review. The broker decides what to edit and send.

Who is BrokerRelay built for?

BrokerRelay is built for solo mortgage brokers, small mortgage teams, and brokers who want a simpler follow-up system than a broad generic CRM.

Can brokers add leads manually?

Yes. Brokers can add referral leads, phone-call leads, realtor partner leads, walk-ins, and conversations that did not come through the public intake form.

How is this different from a generic CRM?

Generic CRMs are broad and often require setup, customization, and workflow design. BrokerRelay is focused on mortgage broker follow-up: intake, priority, summary, drafts, status, notes, and next action.

Built for speed, not complexity

Try a mortgage CRM with AI that focuses on follow-up.

Start with a free trial, share your intake link, and see how BrokerRelay organizes inquiries, prioritizes hot leads, and prepares broker-reviewed drafts.

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